Frequently Asked Questions
Everything you need to know about shopping with NIKOLATOY.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range between 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific fashion cuts.
What payment methods do you accept?
NIKOLATOY accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Are your materials sustainably sourced?
At NIKOLATOY, we are committed to ethical fashion. We work closely with manufacturers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.